Ken Brown & Sons Inc

I came here some time ago with a simple plumbing issue. Though I was looking forward to some decent customer service like a normal person would expect, instead, I wasn't greeted nor helped immediately. Had to wait 12 minutes because your store associate, Todd likes to prioritize conversations with others before work apparently. When I was finally acknowledged, his behavior towards me seemed like I don't belong there. Which is fine with me because that's the first and last time I'm ever coming to this place.

These guys are so helpful!! Highly knowledgeable and friendly.

Not much space to drive in for unloading trailer. Call the store before arriving. They tell you how to get there and park your trailer. Great guys.

Was very polite and knew exactly what I needed. As a female it’s hard to find this kind of help I was able to text a picture of my problem and the part was ready when I walked in the store! It’s rare these days to find such great customer service ‘ I’ll definitely be a returning customer 😊

Very helpful and knowledgeable with a good inventory. Let me say I'm not a plumber but my job requires me to do plumbing from time to time. Half the time I'm not sure what I'm asking them for or just walk in and dropped on there counter but thanks to them there's no project I have not completed. You are not going to get that kind of help or knowledge from a big box store.